Tap the button below to contact us. After we have the required information, we will contact the recipient with next steps.
Check your spam/junk or promotions box first. If you still can’t find it, there may be a delay on our end. Soon, you will be able to check your transaction details online (we’ll let you know).
We can’t do anything about it, but we may be able to offer you a discount on your next purchase.
It could be any number of reasons: insufficient account balance, network issues, incorrect payment details, or an issue on our end. If everything works on your end and you still cannot complete a transaction, please contact us.
We support top-up and data gifts to people in 153 countries. If a contact on your phone is not in one of those countries, you will not be able to send them a gift. Check their details to be sure you’ve saved their number with the correct country code.
If you have more questions or concerns, please reach out to us and we’d be happy to take care of you.